Repairs
Collected, repaired and brought back.
S$75
per repair, all-in
Fixed. Returned. S$75.
Repair as a service: we collect your device, fix it and bring it back, for one flat fee.2,3
S$4.99/mo on smartphones. Pre-selected when you check out.
S$75Per repair, all-in
CollectedAnd returned
7–10 working daysFor a repair
Every 12 months1 service request
Get the highlights.
No damage waiver. You pay the full repair cost.
Same crack, on Core
Returned
Repaired and back in your hand.
Turnaround
Back in your hands, without the legwork.
7–10
working days, depending on parts
More devices
Laptops, tablets and more, each with its own price.4
Monday, 1:05pm
It slips.
Lunch rush, the edge of a tray. The screen takes the hit.
1:10pm
Tell us what happened.
Send a photo and we’ll raise a service request. The fee is a flat S$75.3
Collection
We come and get it.
Collection and return are included in the S$75.
7–10 working days
Our partner fixes it.
An authorised repair, depending on parts.
Returned
Back in your hand.
Fixed, returned, and still S$75.
Repairs used to mean
A shop.A queue.A quote.
- Collected.
- Fixed.
- Returned.
S$75all-in
Without it
No damage waiver — you pay the full repair cost.
What happens if…
Pick a moment. See what happens next.
You pay the full repair cost
No damage waiver. S$25 to collect and return.No damage waiver, plus S$25 for collection and return.
You’re viewing
S$75
7–10 working days, collected and returned.Collected, repaired and returned in 7–10 working days.
S$25, or a swap for S$125
Swap by the next business day.A swap arrives by the next business day.
Collection
Cracked at lunch? We’ll come and get it.
Raise a service request and we’ll arrange collection. Our authorised partner repairs it, and we bring it back for S$75, all-in.
Laptops, tablets and more
Not just for phones.
Cinch Plus is available on laptops, tablets and other devices, with a price set for each. You’ll see it when you choose your device.4
Cinch Max
Need a phone while yours is repaired?
Cinch Max adds a device swap by the next business day, S$25 repairs, a replacement if your phone can’t be fixed, and an early upgrade. S$12.99/mo on smartphones.
Explore Cinch Max
Member extras
And a few extras.
Loyalty points
Extra points on Cinch Max
Cinch Plus earns points at the standard rate. Choose Cinch Max to earn them faster. Coming soon.
Discount
Exclusive Cinch discount
A discount off your next Cinch subscription, to use yourself or share. Coming soon.
Partners
Partner offers
Offers from Cinch partners, just for members. Coming soon.
Compare the plans.
Each plan builds on the one before it.
| FEATURE | | | |
|---|---|---|---|
| You pay per repair | Full cost + S$25Full repair cost, plus S$25 logistics | S$75S$75, flat fee | S$25S$25, flat fee |
| Repair frequency | —Not included. Repairs are billed to you | Every 12 months1 every 12 months | Every 6 months1 every 6 months |
| Swap, next business day | —Not included | —Not included | S$125S$125 instead of the repair fee |
| If we can’t fix it | Pay its replacement valueYou pay its replacement value, set out in your Terms | Pay its replacement valueYou pay its replacement value, set out in your Terms | ReplacedReplaced for a fee |
| Upgrade early | — | — | Last 6 monthsIn your last 6 months, with no Early Termination Fee |
| Loyalty earnComing soon | Standard | Standard | ExtraExtra points |
| Member deals and partner offers | — | Included | Included |
| Per monthAdded to your monthly subscription | +S$0+S$0/mo | +S$4.99+S$4.99/mo | +S$12.99+S$12.99/mo |
| On a foldableEvery foldable plan includes Cinch Plus, and it can’t be removed. You can choose Cinch Max instead. | |||
| Per month | —Not available | +S$8.99+S$8.99/mo, always included | +S$17.99+S$17.99/mo, in place of Cinch Plus |
| You pay per repair | — | S$150S$150, flat fee | S$50S$50, flat fee |
Choose a device
Cinch Plus, S$4.99/mo, pre-selected at checkout
How to get it
Get Cinch Plus with your next device.
- 1
Choose your device
Any phone, laptop or tablet in our catalogue.
- 2
Keep Cinch Plus at checkout
It’s pre-selected. You can switch to Cinch Max, or to Core with no damage waiver.
- 3
It starts on day one
Your entitlements start with your subscription, and your plan stays with it for the full term.1
Choose a device
S$4.99/mo on smartphones. Included on every foldable, at S$8.99/mo.
CHECKOUT
Your new phone
Subscription
Choose your service plan
- Recommended+S$12.99/mo
A working phone by the next business day
S$25 repairs · S$125 device swap
- +S$4.99/mo
Repairs at a set fee, not the full cost
S$75 a repair, collection and return included
- S$0/mo
The device and your term
No damage waiver — you pay the full repair cost
Add to cart
Questions, answered.
What isn’t included?
Loss and theft, damage to accessories, damage reported more than 48 hours after it happens, and requests made while your account is locked. If your device can’t be economically repaired, you’ll pay its replacement value, less the S$75 you’ve paid.
Do I get a phone to use while mine is repaired?
Not on Cinch Plus. Cinch Max includes a device swap: a working phone at your door by the next business day, for S$125.
How often can I use it?
Once every 12 months, counted from your last approved service request. A second repair inside that time is charged at the full repair cost.
Can I switch to Core at checkout?
Yes, on most devices. Core has no damage waiver, so you pay the full repair cost. Every foldable plan includes Cinch Plus at S$8.99/mo, and it can’t be removed.
Can I change my plan later?
No. You choose your plan at checkout, and it stays with that subscription for its full term.
Does it work on laptops and tablets?
Yes. Cinch Plus is available on laptops, tablets and other devices, each with its own price. You’ll see it when you choose your device.